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Announcements
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Hello, this is Lezhin Comics.As part of the upcoming renewal of our Japanese service, the Lezhin Comics Japanese mobile app will be discontinued.However, you will still be able to enjoy all content through the Lezhin Japanese website as usual.This change is aimed at enhancing the user experience, and we appreciate your continued support.[Japanese Mobile App Service Termination Schedule]
- Service termination date: March 16, 2025 (JST)
* From March 17, 2025, only the web service will be available.* The termination process will take place on March 17.[How to Access the Japanese Service after App Termination]- The Japanese service will remain available via the website.
- After the termination date, the Japanese service will no longer be accessible through the app.
[FAQs - Japanese Mobile App Service Termination]Q: Will I no longer be able to access Lezhin Comics Japanese service?A: No, only the app is being discontinued. You can continue using the Lezhin Japanese website (http://www.lezhin.jp) as usual.Q: Will I be able to access Lezhin Comics US service?A: Yes, only the Japanese mobile app service is being discontinued. You can continue using the Lezhin Comics US service as usual.Q: What will happen to my purchased Coins and comics from the Japanese service?A: All purchased Coins and comics will remain accessible when you log in to the Lezhin Japanese website using the same account.Q: My app is set to Japanese, and I can’t change the language after the service ends. What should I do?A: If you are unable to switch languages, please uninstall and reinstall the app. This will reset the language settings.We appreciate your understanding and support as we continue improving our services.Best regards,Lezhin Comics -
Hello, this is Lezhin Comics.We’ve made some exciting updates to the “Genre Preferences” feature, which was previously available only on the home screen. Now, it’s even easier for you to personalize your content experience across the entire app! Check out the details below.[1] Genre Preferences Available on All Screens
- You can now access and adjust your preferred genres from any screen by selecting the drawer menu (found via My Page in the iOS app), where your current preferences are displayed. You can update them at any time.
- Please note that this feature may not apply to certain promotional and search areas.
[2] Introduction of 'Preference Templates'- We have launched "Preference Templates" that allow you to select your preferred genres with the touch of a single button!
[3] Top Menu Overhaul- We’ve revamped the top menu to ensure the best experience for you, now that genre settings are available on all screens.
- The existing "BL/GL" and "Lezhin R" menus have been consolidated into the "Genre+" menu.
[4] UI Improvements on Certain Screens- We've updated outdated UI elements for a more modern experience.
- We've added a "Completed" tab in the "Daily" menu to showcase completed works exclusive to Lezhin.
- We've added a "New" tab in the "Daily" menu to highlight newly launched titles.
[!] The updates will also be available on Android/iOS apps shortly.We’re always working to make your experience smoother and more enjoyable.Thanks for being with us, and we hope you love the new changes!Thank you. -
Hello, this is Lezhin Comics.
We are excited to announce the addition of a new feature: the 'Free Rental Pass'. This feature is designed to enhance your experience by providing access to more diverse content.[1] Free Rental Pass Feature
- Free rental passes can now be received through the gift box.
- Each free rental pass allows you to view one episode for a period of 3 days.
(Note for our US users: The Free Rental Pass service might be slightly delayed due to regional adjustments. We appreciate your patience and are working diligently to bring it to you as soon as possible.)
[2] Improved Gift Box
- We have added a tab division to the gift box.
- You can now check the gift box list by reward type through each tab.
- The UI has been improved to display more gift box lists at a glance, and the usability of the page transition method has been enhanced.
[3] Enhanced Drawer Menu
- You can now view your current coins and free rental passes directly in the drawer menu.
[4] Addition of My Library Function
- A 'Rented Titles' tab has been added to the My Library section. You can check the titles viewed with rental passes through this tab.
[5] Addition of My Info Function
- Information on free rental passes has been added to the expiration details and usage history sections.
[6] Improved Episode List
- The UI design of the episode list has been updated.
- Information on the status of free rental passes is now included in the episode list.
*Please note that free rental passes may not be usable for certain titles and episodes.
*This feature is also scheduled to be updated on the Android and iOS apps.
We are committed to providing the best possible service for our readers. Thank you for your continued support.
Best regards,
Lezhin Comics
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Hello, this is Lezhin Comics.
There will be changes in the Privacy Policy to specify the method for requesting the deletion of a user's personal information.
[Implement Date]
April 12th, 2024 (PDT)
[Changes in Contents]
8. DEACTIVATED OR TERMINATED ACCOUNTS
- Before:
A request to delete and/or terminate your account will not result in the removal of information collected and already put in aggregate form or information that cannot, in our sole discretion, be removed without undue burden to us. We are not able nor are we obligated to remove any of your information from a third party provider or platform. Moreover, please be aware that even after you delete your account or your account is terminated, your information may not be deleted in its entirety from our servers and servers of the third party with whom such information have been shared. - After:
1) LEZHIN, in principle, immediately destroys your personal information upon account deactivation or withdrawal (See details at 10. RIGHTS OF USERS AND LEGAL REPRESENTATIVES). However, if you have provided separate consent for the retention period of personal information storage, or if applicable law and regulations mandate the retention of the information for a certain period, your personal information will be securely stored for the specified duration.
2) Personal information, upon the completion of its collection and usage objectives—manifested by events such as the withdrawal of membership, the termination of Services, or the culmination of the consented period for retention—will be irrevocably destroyed. This process ensures the information cannot be restored or accessed. In accordance with legal obligations, any personal information that must be preserved for a statutory duration will also undergo irrevocable destruction immediately subsequent to the termination of this duration, in compliance with applicable laws and regulations governing data retention and destruction. For electronic files, they will be securely deleted using technical methods to prevent recovery and reproduction, while printed materials will be destroyed through methods such as shredding or incineration.
10. RIGHTS OF USERS AND LEGAL REPRESENTATIVES
- Before:
If at any time you wish to opt out of receiving information from LEZHIN (via e-mail or postal mail) about new products, services, or promotions, you can do so by adjusting your account settings or emailing us at privacy@lezhin.com. - After:
If at any time you wish to opt out of receiving information from LEZHIN (via e-mail or postal mail) about new products, services, or promotions, you can do so by adjusting your account settings or emailing us at privacy@lezhin.com.
You can find the full document for the Privacy Policy at the bottom of the website.
Thank you. - Before:
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Hello from Lezhin Comics!We hope you're having a wonderful time exploring Lezhin Comics!We would like to provide an explanation regarding "My Recommendations Settings" located at the bottom of the banners.Please take a moment to double-check your settings, ensuring you've deselected exactly what you want as your preferences can reduce the bonus coins you receive for genres you have chosen to avoid.Please keep that in mind, and if you have more questions, feel free to reach out to our customer service!Warm regards,Lezhin Comics
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Hello from Lezhin Comics,
We're excited to announce a long-awaited update: the search function is now available in your library. Please see the details of this update below:
[1] Search by Title
Even if you've read or bookmarked numerous works, you can now easily find them by searching title. You can even search for works that have been discontinued in your library.
[2] Collection Rate for Owned Works
For the works you own, we will display the collection rate based on the number of episodes released up to your last access. Enjoy collecting cute Coing stamps, which are only available for works you own 100%.
This feature will also be available on the Android and iOS apps in the future.
We will always do our best to ensure that you can use our services conveniently.
Thank you.
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Hello. This is Lezhin Comics.
We have overhauled the search function of our service to provide an improved user experience.
You can find the detailed information regarding the update below:
[Recent Searches]
- Your most recent searches can now be saved to access them must faster.
[Popular Tags]
- We have added Popular Tags within Lezhin Comics.
- If you click the Popular Tag, you can view all the comics under that tag at a glance.
[Search Autocomplete]
- You can now preview your search through the Autocomplete Function.
[Search Results]
- You can now search for Comics, Authors, Publishers and Tags through the Search Function.
- You can also filter by Completed Titles only.
The Android/iOS apps will be updated at a later date.
We will always work towards making the service more convenient for our users.
Thank you.
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Hello, this is Lezhin Comics.The following comics will no longer be available on our platform due to contract expiration.[April 4]
- The Naughty Volleyball Team
[April 6]- At Your Service
[April 12]- Gluestick Girl
[April 14]- Secret Affairs
After the discontinuation, these titles will no longer be available for purchase or search on our platform.However, previously purchased episodes will remain accessible through [My Library].We appreciate your understanding and continued support.Best regards,Lezhin Comics -
Hello, this is Lezhin Comics.The following comic will no longer be available on our platform due to contract expiration.[March 28]
- Sexercise
After the discontinuation, thise title will no longer be available for purchase or search on our platform.However, previously purchased episodes will remain accessible through [My Library].We appreciate your understanding and continued support.Best regards,Lezhin Comics -
Hello. This is Lezhin Comics.
The following comics will no longer be available on our service after February, 2025.
Previously purchased episodes will still be available for viewing in "My Library".
- Percy & the Yummies (Creator: Sim Moram) - Unavailable as of February 2nd, 2025
- Sex Lessons (Creator: HC, GaeTi) - Unavailable as of February 7th, 2025
- Eunsoo (Creator: Studio Sibo) - Unavailable as of February 10th, 2025
- Bend Over Backwards (Creator: LattePanda) - Unavailable as of February 28th, 2025
- Sketch (Creator: Dosak) - Unavailable as of February 28th, 2025
- Private Scandal (Creator: Totiko) - Unavailable as of February 28th, 2025
- 99% in Love (Creator: A) - Unavailable as of February 28th, 2025
- 99% in Love - Extended (Creator: A) - Unavailable as of February 28th, 2025
- Focus on You (Creator: Chajung) - Unavailable as of February 28th, 2025
- Pleasure Chamber (Creator: Muyeon, Team Souffle) - Unavailable as of February 28th, 2025
- Learning to Love You (Creator: Mattang) - Unavailable as of February 28th, 2025
- Moonlit Secrets (Creator: Kunzoman) - Unavailable as of February 28th, 2025
Thank you. -
Hello. This is Lezhin Comics.
The following comic will no longer be available on our service after December, 2024.
Previously purchased episodes will still be available for viewing in "My Library".
- Behind the Scenes (Creator: monologue) - Unavailable as of December 31st, 2024
Thank you. -
Hello, this is Lezhin Comics.We would like to inform our readers that the following coin prices will be adjusted in consultation with the creator:
- Title: Jinx
- Affected Episodes: All episodes
- Coin Price: 30 Coins → 40 Coins
- Effective Date: Friday, November 22 at 5 AM (PST)
Additionally, Jinx will be updated to an uncensored version.All episodes will reflect this change by November 29 (PST)Thank you.
Topic (Contact Us)
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The "Free Rental Pass" is a pass that allows you to rent certain episodes of a comic without using coins or making a purchase.
Q. Where can I receive the Free Rental Pass?
A. You can find it in the [Gift Box].
Q. Can I use the Free Rental Pass for all episodes of the comic?
A. The pass can only be used for episodes labeled as 'Free Rental Passes Available.'
*This label is displayed for the first 30% of the series, up to episode 10. If the calculation results in a decimal, it will be rounded down.
Q: Why were coins deducted instead of using the Free Rental Pass?
A: If a Free Rental Pass is applicable for an episode, it will always be used first before any coins are deducted.
How to check if a Free Rental Pass can be used:
- If coins are required: When you select the episode from the episode list, a pop-up will appear asking for confirmation to use your coins.
- If a Free Rental Pass can be used: When you select the episode from the episode list, you will be taken directly to the episode without any pop-up confirmation.
Note: This process does not apply if you are currently viewing an episode using the 'Zen Reader'.
Q. How long can I enjoy the comic rented with the Free Rental Pass?
A. You can access the rented comic for 3 days (72 hours).
Q. Can I cancel the comic rented with the Free Rental Pass?
A. Since the comic wasn't purchased, cancellation isn't available.
Q. Where can I find information about the Free Rental Pass?
A. You can find available passes and usage details in [My Account] > [Expected Expiration Dates] and [Usage History].
Q. Can I purchase a currently rented episode?
A. Yes, you can purchase a currently rented episode in [My Library] > [Purchases].
Note: The [Purchases] tab in [My Library] only shows purchased episodes, so please be careful not to make unnecessary purchases when checking the comic in the [Purchases] tab.
If you have any further questions or need assistance, please click the [Contact Us] button below.
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If you have any problems or inquiries about the VIP Membership, please check the following list first:
1. What is VIP Membership?
VIP Membership is a recurring payment plan that automatically purchases coins every month. If you purchase a VIP Membership Coin Bundle, you will pay a set of fee every month for coins, bonus coins, and other benefits.
2. How can I purchase a VIP Membership?
All VIP Memberships can be purchased on the [Purchase Coins] page on the website, or the Android PLUS app.
*Please note that VIP Memberships are not available on certain app versions: iOS apps on the App Store and Android apps on Google Play Store.
3. I want to change my credit card information/billing date for the VIP Membership.
- Unfortunately, we do not provide an option to change your credit card information for the VIP Membership. Therefore, if you wish to change it, you have to cancel it and repurchase the same Coin Bundle using the new credit card.
- The billing cycle is automatically set based on the date of first purchase,
and will not change. Therefore, if you want to change the payment date, we
recommend canceling your VIP Membership Coin Bundle and repurchasing it on
the day you prefer.
*To learn more about the cancellation, please check out: 6. How can I cancel the VIP Membership?
4. VIP Membership has been suspended/on hold due to a payment issue.
- Payment issues may cause the VIP Membership to be placed on hold. Therefore, please verify your payment details.
- If the payment is not completed within the suspension period (7 days), the VIP Membership will be automatically cancelled on the 8th day.
5. Can I refund the coins that I purchased and received via VIP Membership?
- To be eligible for a refund, all the coins, bonus coins, and points in the Coin Bundle must not have been used.
- If you would like to request a refund for your VIP
membership, please submit a ticket within 7 days of purchase, along with
the receipt of your VIP payment and the exact month you would like to receive a
refund for,
*The refund process typically takes 2 to 3 business days or sometimes up to two ~ three weeks depending on the bank / card company’s process.
6. How can I cancel the VIP Membership?
You can cancel your VIP Membership through the following menu of the website or app.
- [Website]
My Account → Manage VIP Membership
- [App]
Settings → Manage VIP Membership
*If you apply for cancellation, it will be cancelled on the next payment date and your next scheduled payment will not be processed.
*All payment information, such as credit cards stored in the VIP Membership, will be automatically deleted on its cancellation.
*If you apply for cancellation on the billing date, the transaction will still be processed on that day.
*Please understand that the VIP Membership must be cancelled by the user, in the exception of some cases.
If you have any problems or inquiries, please submit a ticket using the [Contact Us] button. -
If you have any problems or inquiries about the Bonus Coins, please check the following list first:1. What are the Bonus Coins?Lezhin Comics provides two different coins: Regular Coins and Bonus Coins.1. Regular Coins : Regular Coins do not have an expiration date and can be used to purchase all comics. They can only be acquired through purchases on the 'Purchase Coins' page.2. Bonus Coins : There are two different Bonus Coins① "Basic" Bonus Coins : These can be used to purchase all comics, like Regular Coins, but they have an expiration date. They can be acquired through either purchase or Gift Box redemption.② "Title Exclusive" Bonus Coins : These can be used to read a limited set of comics and have an expiration date. They can only be acquired through Gift Box redemption.* Please note that all bonus coins, regardless of type, have their own expiration dates and removed bonus coins cannot be recovered (even the purchased ones)* You can check the comic list (for "Title Exclusive" Bonus Coins) and the expiration date in the following menu of the website or app.[Website]My Account → Expected Expiration Dates[App]Setting → My Information → Expected Expiration Dates* You can check the title by clicking the 'Title Exclusive' button.* Please make sure what type of bonus coins you have (and the titles for the “Title Exclusive” Bonus Coins) before using them.2. In what order are the coins consumed?① "Title Exclusive" Bonus Coins are consumed first (even if their expiration date is longer than others)② "Basic" Bonus Coins with the shortest expiration date are consumed next.③ Regular Coins are consumed last, in the order of the oldest coin bundle to the newest.3. I didn’t receive the Bonus Coins for the specific title that others got.[My Recommendations Settings]If you didn’t receive bonus coins for the specific title, we highly recommend you check your “My Recommendations Settings” on the banner page.If you have deselected genres that you are not interested in, you might not receive bonus coins for the comics you have unpicked.Therefore, if you want to receive broader bonus coins, please reset your recommendation settings.If you have any problems or inquiries, please submit a ticket using the [Contact Us] button.
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If you encounter an error message or are unable to finish your payment, we need to check your error message and payment information. Please use the [Contact Us] button below and provide the required payment information as follows:
- The Payment option you used
- The Coin Bundle you selected
- The Date and Time you made the purchase
- A Screenshot of the error message
The issue you're experiencing could be due to cached data in your browser, a server error, or your network condition.
Please try clearing your browser's cache and cookies, and then attempt the payment again.
Thank you for your cooperation.
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Sometimes there may be a delay between purchase and the Coins showing up in your account.If your purchased Coins don’t appear after an extended period of time, please use the [Contact Us] button below and provide the required payment information as follows:[Website, Android PLUS app, and Google Play version (using Other payment methods)]
- A screenshot of the payment receipt or withdrawal information from your bank account
- Purchase date & time
- Purchased Coin bundle
[App - Google Play version (using Google payment)]- Google account linked to Google Play Store
- Order ID (e.g GPA.0000-0000-0000-00000)
- Purchase date & time
- Purchased Coin bundle
- A screenshot of the payment receipt or withdrawal information from your bank account
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Certain payment methods may be unavailable in some countries.
Please refer to the following list for the availability of payment methods by country:
- Visa / Master / JBC : All countries
*We support credit and debit cards but we do not support gift cards. - Unionpay : All countries (credit cards only)
- Amex : All countries
- Diners Club : All countries
- Discover : All countries
- Mol & Cherry Credit : Malaysia, Thailand, Indonesia, Philippines, Vietnam, Singapore, United States, Brazil, India, Australia, New Zealand, Taiwan, Hong Kong, Europe, Rest of the World
If you have any questions, please submit a ticket by using the [Contact Us] button.
- Visa / Master / JBC : All countries
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We can look up your account (Lezhin ID) by searching our payment history.Please send us an email to help@lezhin.com with the following information, depending on the platform where you made your most recent purchase:<Web Site>- Purchase date- Purchased Coin bundle- Order number<Android App>- Google account (______@gmail.com)- Purchase date<iOS App>- Purchase date & time- Purchased Coin bundle- Order number
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If you log in to the app on more than 5 devices, you will receive an error message stating that you cannot register additional devices.To resolve this issue, please go to the Lezhin Comics website and navigate to the [My Account] → [Manage Devices].*Note: If you unregister devices, you will be logged out from all your devices and will need to log in again.If you signed up using Facebook, you will need to reset your password in [My Account] → [Manage Account] to access all account features.If you continue to experience difficulties, please use the [Contact Us] button below to submit a ticket.Please provide a detailed description of the problem you are encountering.
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Points can be used to purchase a [Point-Redeem Coin Bundle] on the 'Purchase Coins' page of the website or through the Refill Coin → Point tab of the app.Please be mindful that points have expiration dates, which you can check in the [Coin Purchase History] or [Expected Expiration Dates] sections on the [My Account] page.Points cannot be used alone. When you purchase a special Coin Bundle (Point-Redeem Coin Bundle), you will need to pay the remaining price.We hope this information proves helpful and wish you enjoy Lezhin Comics in the future without any problems.
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At Lezhin Comics, we are dedicated to providing our users with their favorite titles as quickly as possible and are continuously striving to expand our catalogue of globally released titles. We actively monitor feedback and requests from our users on social media and other platforms and promptly pass them along to our editorial department, which then communicates with the respective authors.
Many authors share the enthusiasm for global simultaneous releases. However, coordinating these releases involves intricate planning, including translation and typesetting, which requires significant preparation and collaboration with the authors. This process can sometimes be demanding and challenging, as authors work to prepare episodes well in advance.
Rest assured, we are working diligently to streamline these processes and minimize delays. Our goal is to support our talented authors while bringing you the content you love as quickly as possible. We are continually improving our systems to increase the number of titles available for simultaneous global release.
We deeply value your enthusiasm and patience as we strive to bring you the best titles in a timely manner. Your understanding and support are greatly appreciated as we continue to enhance our services and offerings.
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If you have any ideas or opinions, please feel free to share them with us!We are always ready to hear our readers' thoughts.We promise that we'll grow with you, always keeping our ears open to constructive feedback.Please contact us through the [Contact Us] button below to send us your suggestions.Thank you for helping us improve!
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Sometimes, you may encounter login issues on Lezhin Comics due to your browser's settings when accessing the site through a browser. If you return to the login page without any error message after attempting to log in, please follow these steps :
[Safari browser]
1. iPhone → setting → Safari → Block Cookies → Ensure the option is set to "Allow from Current Website Only"
2. iPhone → setting → Safari → Clear History
3. Completely close Safari and relaunch it
[Other browsers]
1. Browser Setting → Delete all cache data & cookies2. If cookies are disabled, please enable them
3. Completely close the browser and relaunch it
If you continue to experience issues, please send us an email to help@lezhin.com or use the [Contact Us] button below to submit a ticket. -
If you're unable to log into Lezhin Comics due to an issue with your SNS account, here are a few steps to try:
1. If you're unable to sign in with your Facebook/Twitter account:
- Delete all caches and cookies data from your browser, and then try signing in again.
2. If you still can't sign in after clearing cache and cookies:
- Set a password for your account ID and login using your email & password.
- Forgot your password? visit the URL : https://www.lezhin.com/en/login/forgot_password
- Enter your account e-mail in the [blank] using lowercase letters, and make sure your password is more than 8 characters long, including letters, numbers, and at least one special character such as ' ! @ # $ '.
- Reconnect your account to Facebook / Twitter on [My Account] page of the website.
- My Account URL : https://www.lezhin.com/en/account
- Before reconnecting or after disconnecting from Facebook, please clear all cache data on your browser.
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When changing your password, it must be at least 8 characters long and include letters, numbers, and at least one special character (e.g., !@#$). If you are unable to change or set your password even after meeting these requirements, please ensure you have included a special character.
If you're still experiencing difficulties, please email us at help@lezhin.com or use the [Contact Us] button to submit a ticket.
Include a detailed description of the problem you are encountering.
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We can look up your account (Lezhin ID) by searching our payment history.Please send us an email to help@lezhin.com with the following information, depending on the platform where you made your most recent purchase:<Web Site>- Purchase date- Purchased Coin bundle- Order number<Android App>- Google account (______@gmail.com)- Purchase date<iOS App>- Purchase date & time- Purchased Coin bundle- Order number
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If you log in to the app on more than 5 devices, you will receive an error message stating that you cannot register additional devices.To resolve this issue, please go to the Lezhin Comics website and navigate to the [My Account] → [Manage Devices].*Note: If you unregister devices, you will be logged out from all your devices and will need to log in again.If you signed up using Facebook, you will need to reset your password in [My Account] → [Manage Account] to access all account features.If you continue to experience difficulties, please use the [Contact Us] button below to submit a ticket.Please provide a detailed description of the problem you are encountering.
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You may get a pop-up message saying that you need to set up an email, and won't be able to sign up or log in with Facebook.This error happens when you've sign up on Facebook with your cell phone number, instead of an email account.Please try signing up again with an email account or follow the steps below on Facebook.(1) [Log in] -> [Click on the upside down triangle on the top right corner on Facebook] -> [Settings] -> [Email] -> Click [Add another email or mobile number] -> Enter an email you want to use.(2) Check your inbox for a verification email from Facebook -> [Click here to verify your email ****@***] -> check that your Facebook account now shows this email as your primary contact.(3) Visit Lezhin Comics -> choose to sign up with Facebook.If you're still having trouble, please contact us at help@lezhin.com.
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You can delete your account on the [My Account] page.[Website]1. Login to the Lezhin Comics website2. Go to [My Account] → [Deactivate my account] → "Do you want to deactivate your Lezhin Comics account?" at the bottom of the page.[App]1. Login to the Lezhin Comics app2. Go to [Settings] → [Account] → "Do you want to delete your account?"We will ask for your password to verify your identity. Please note that deleting your account will permanently erase your entire purchase history and reading list, and this information cannot be recovered.If you're still experiencing difficulties, please use the [Contact Us] button below to submit a ticket.Please provide a detailed description of the issue you are encountering.
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You can change your account name and password on the [My Account] page on the Lezhin Comics website.*If you're having trouble logging in because you forgot your ID, please refer to the 'I forgot My Lezhin Account' article before contacting us.*If you forgot your password, you can check the [Forgot your password?] page to receive a password reset email.If you're still experiencing issues, please use the [Contact Us] button below to submit a ticket.Please provide a detailed description of the problem you are encountering.
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Password reset emails are sometimes sent to the spam folder.Please check your spam folder first. If you still can't find the password reset email, contact us at help@lezhin.com
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If you have any problems or inquiries about the VIP Membership, please check the following list first:
1. What is VIP Membership?
VIP Membership is a recurring payment plan that automatically purchases coins every month. If you purchase a VIP Membership Coin Bundle, you will pay a set of fee every month for coins, bonus coins, and other benefits.
2. How can I purchase a VIP Membership?
All VIP Memberships can be purchased on the [Purchase Coins] page on the website, or the Android PLUS app.
*Please note that VIP Memberships are not available on certain app versions: iOS apps on the App Store and Android apps on Google Play Store.
3. I want to change my credit card information/billing date for the VIP Membership.
- Unfortunately, we do not provide an option to change your credit card information for the VIP Membership. Therefore, if you wish to change it, you have to cancel it and repurchase the same Coin Bundle using the new credit card.
- The billing cycle is automatically set based on the date of first purchase,
and will not change. Therefore, if you want to change the payment date, we
recommend canceling your VIP Membership Coin Bundle and repurchasing it on
the day you prefer.
*To learn more about the cancellation, please check out: 6. How can I cancel the VIP Membership?
4. VIP Membership has been suspended/on hold due to a payment issue.
- Payment issues may cause the VIP Membership to be placed on hold. Therefore, please verify your payment details.
- If the payment is not completed within the suspension period (7 days), the VIP Membership will be automatically cancelled on the 8th day.
5. Can I refund the coins that I purchased and received via VIP Membership?
- To be eligible for a refund, all the coins, bonus coins, and points in the Coin Bundle must not have been used.
- If you would like to request a refund for your VIP
membership, please submit a ticket within 7 days of purchase, along with
the receipt of your VIP payment and the exact month you would like to receive a
refund for,
*The refund process typically takes 2 to 3 business days or sometimes up to two ~ three weeks depending on the bank / card company’s process.
6. How can I cancel the VIP Membership?
You can cancel your VIP Membership through the following menu of the website or app.
- [Website]
My Account → Manage VIP Membership
- [App]
Settings → Manage VIP Membership
*If you apply for cancellation, it will be cancelled on the next payment date and your next scheduled payment will not be processed.
*All payment information, such as credit cards stored in the VIP Membership, will be automatically deleted on its cancellation.
*If you apply for cancellation on the billing date, the transaction will still be processed on that day.
*Please understand that the VIP Membership must be cancelled by the user, in the exception of some cases.
If you have any problems or inquiries, please submit a ticket using the [Contact Us] button. -
3D Secure is a globally adopted authentication solution designed to enhance security for eCommerce transactions in real-time.
This solution is provided by each credit card company.
Therefore, if you have forgotten your 3D Secure password, you should contact your credit card company's customer support.
If you have any questions or encounter difficulties, please use the [Contact Us] button below to submit a ticket.
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If you have any problems or inquiries about the Bonus Coins, please check the following list first:1. What are the Bonus Coins?Lezhin Comics provides two different coins: Regular Coins and Bonus Coins.1. Regular Coins : Regular Coins do not have an expiration date and can be used to purchase all comics. They can only be acquired through purchases on the 'Purchase Coins' page.2. Bonus Coins : There are two different Bonus Coins① "Basic" Bonus Coins : These can be used to purchase all comics, like Regular Coins, but they have an expiration date. They can be acquired through either purchase or Gift Box redemption.② "Title Exclusive" Bonus Coins : These can be used to read a limited set of comics and have an expiration date. They can only be acquired through Gift Box redemption.* Please note that all bonus coins, regardless of type, have their own expiration dates and removed bonus coins cannot be recovered (even the purchased ones)* You can check the comic list (for "Title Exclusive" Bonus Coins) and the expiration date in the following menu of the website or app.[Website]My Account → Expected Expiration Dates[App]Setting → My Information → Expected Expiration Dates* You can check the title by clicking the 'Title Exclusive' button.* Please make sure what type of bonus coins you have (and the titles for the “Title Exclusive” Bonus Coins) before using them.2. In what order are the coins consumed?① "Title Exclusive" Bonus Coins are consumed first (even if their expiration date is longer than others)② "Basic" Bonus Coins with the shortest expiration date are consumed next.③ Regular Coins are consumed last, in the order of the oldest coin bundle to the newest.3. I didn’t receive the Bonus Coins for the specific title that others got.[My Recommendations Settings]If you didn’t receive bonus coins for the specific title, we highly recommend you check your “My Recommendations Settings” on the banner page.If you have deselected genres that you are not interested in, you might not receive bonus coins for the comics you have unpicked.Therefore, if you want to receive broader bonus coins, please reset your recommendation settings.If you have any problems or inquiries, please submit a ticket using the [Contact Us] button.
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If you encounter an error message or are unable to finish your payment, we need to check your error message and payment information. Please use the [Contact Us] button below and provide the required payment information as follows:
- The Payment option you used
- The Coin Bundle you selected
- The Date and Time you made the purchase
- A Screenshot of the error message
The issue you're experiencing could be due to cached data in your browser, a server error, or your network condition.
Please try clearing your browser's cache and cookies, and then attempt the payment again.
Thank you for your cooperation.
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If you wish to remove your credit card information, please submit a ticket using the [Contact Us] button and include the following details:
- ID account (e-mail):
- Request:
For VIP members, if you apply for cancellation, all payment information, including credit cards stored in the VIP Membership, will be automatically deleted.
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Sometimes there may be a delay between purchase and the Coins showing up in your account.If your purchased Coins don’t appear after an extended period of time, please use the [Contact Us] button below and provide the required payment information as follows:[Website, Android PLUS app, and Google Play version (using Other payment methods)]
- A screenshot of the payment receipt or withdrawal information from your bank account
- Purchase date & time
- Purchased Coin bundle
[App - Google Play version (using Google payment)]- Google account linked to Google Play Store
- Order ID (e.g GPA.0000-0000-0000-00000)
- Purchase date & time
- Purchased Coin bundle
- A screenshot of the payment receipt or withdrawal information from your bank account
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Certain payment methods may be unavailable in some countries.
Please refer to the following list for the availability of payment methods by country:
- Visa / Master / JBC : All countries
*We support credit and debit cards but we do not support gift cards. - Unionpay : All countries (credit cards only)
- Amex : All countries
- Diners Club : All countries
- Discover : All countries
- Mol & Cherry Credit : Malaysia, Thailand, Indonesia, Philippines, Vietnam, Singapore, United States, Brazil, India, Australia, New Zealand, Taiwan, Hong Kong, Europe, Rest of the World
If you have any questions, please submit a ticket by using the [Contact Us] button.
- Visa / Master / JBC : All countries
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We block duplicate purchases of Comic episodes.
Please check your Coin Purchase History and your Coin Usage History on [My Account].
Also, the coins will be consumed in the following order and the order of coin consumption depends on the platform on which the comics is purchased after using bonus coins.
1. The bonus coins is consumed first.2. Under the same conditions, it is consumed from the coins with the shortest expiration date.
3. If you have the coins with the same expiration date, the coins with purchase restrictions are consumed first.[Web]The coins are consumed in the order of Web coins -> Android coins -> iOS coins.- If you do not have Web coins, the coins are consumed in the order of Android coins -> iOS coins.- If you purchase Web coins while using the coins of other platform, Web coins will be consumed first.[Android]The coins are consumed in the order of Android coins -> other platform.- If you do not have Android coins, Web coins will be consumed.- If you purchase Android coins while using Web coins, Android coins will be consumed first.[iOS]The coins are consumed in the order of iOS coins -> other platform.- If you do not have iOS coins, Web coins will be consumed.- If you purchase iOS coins while using Web coins, iOS coins will be consumed first. -
You can redeem coupons on our website’s Purchase Coins page or through the Android Apps.Website
- Purchase Coins page > Enter coupon code
Android apps- Menu at the top left of the main page > Register Coupon
* Coupons cannot be registered in the iOS app.If you have further questions, please use the [Contact Us] button below to submit a detailed ticket. -
If you want a refund, please use the [Contact Us] button below and provide the required information :[Website & Android PLUS app & Google play version - using Other payment]
- Screenshot of the payment receipt or bank withdrawal information
- Purchase date & time
- Purchased Coin bundle
- Your time zone
[App - Google play version - using Google payment]- Google account (______@gmail.com) or order ID.
- Purchase date & time.
- Purchased Coin bundle.
* Please note : Your purchase is only refundable if you haven’t used any Coins.* Make sure not to use any Coins until your refund is completely processed. -
Points can be used to purchase a [Point-Redeem Coin Bundle] on the 'Purchase Coins' page of the website or through the Refill Coin → Point tab of the app.Please be mindful that points have expiration dates, which you can check in the [Coin Purchase History] or [Expected Expiration Dates] sections on the [My Account] page.Points cannot be used alone. When you purchase a special Coin Bundle (Point-Redeem Coin Bundle), you will need to pay the remaining price.We hope this information proves helpful and wish you enjoy Lezhin Comics in the future without any problems.
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Due to the nature of digital goods, we can't issue a refund for comics or episodes that you already purchased.If you accidentally purchased a duplicate bundle product, please Contact Us and submit a ticket below.
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The "Free Rental Pass" is a pass that allows you to rent certain episodes of a comic without using coins or making a purchase.
Q. Where can I receive the Free Rental Pass?
A. You can find it in the [Gift Box].
Q. Can I use the Free Rental Pass for all episodes of the comic?
A. The pass can only be used for episodes labeled as 'Free Rental Passes Available.'
*This label is displayed for the first 30% of the series, up to episode 10. If the calculation results in a decimal, it will be rounded down.
Q: Why were coins deducted instead of using the Free Rental Pass?
A: If a Free Rental Pass is applicable for an episode, it will always be used first before any coins are deducted.
How to check if a Free Rental Pass can be used:
- If coins are required: When you select the episode from the episode list, a pop-up will appear asking for confirmation to use your coins.
- If a Free Rental Pass can be used: When you select the episode from the episode list, you will be taken directly to the episode without any pop-up confirmation.
Note: This process does not apply if you are currently viewing an episode using the 'Zen Reader'.
Q. How long can I enjoy the comic rented with the Free Rental Pass?
A. You can access the rented comic for 3 days (72 hours).
Q. Can I cancel the comic rented with the Free Rental Pass?
A. Since the comic wasn't purchased, cancellation isn't available.
Q. Where can I find information about the Free Rental Pass?
A. You can find available passes and usage details in [My Account] > [Expected Expiration Dates] and [Usage History].
Q. Can I purchase a currently rented episode?
A. Yes, you can purchase a currently rented episode in [My Library] > [Purchases].
Note: The [Purchases] tab in [My Library] only shows purchased episodes, so please be careful not to make unnecessary purchases when checking the comic in the [Purchases] tab.
If you have any further questions or need assistance, please click the [Contact Us] button below.
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1. Reviewing Your Account IDs
We suggest reviewing your account IDs. Occasionally, users make purchases without logging in, or there may be confusion with other accounts, especially for iOS users who log in with their Apple accounts.
This can make it difficult to investigate issues without proper login information.
Kindly log in using your Lezhin account ID to access and review your library history.
2. Free Episodes in My Library
Free episodes do not show up in the [My Library] → [Purchases] tab unless you have officially "purchased" them.
If you have not purchased the free episodes, your library might appear incomplete, and the [Purchase Comic] window may pop up when you click on a free episode in the [My Library] -> [Purchases] tab.
To view all episodes, including free ones, please check the episode list page directly.
If you are still experiencing issues, please contact us and submit a ticket.
Please include a detailed description of the problem you are encountering so we can assist you more effectively.
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If you have any problems or inquiries about the “WUF”, please check the following list first:
1. What is WUF?
“WUF" is an abbreviation of "Wait Until Free." As the name suggests, if you wait for the necessary time, the next episode will be unlocked for free. This timer is called a "WUF Timer."
2. How can I use WUF?
- You can check the episodes included in the WUF and the time for them to be unlocked in the 'Notice' on each of the 'Comic List' pages.
- The WUF timer may not display on some of the recent episodes. This indicates that they are not available for free.
- Unlocked episodes will be locked again after 72 hours.
* The WUF Timer works only once for each episode per account. Therefore, if you have already read all the WUF episodes, the timer will not be reactivated for those episodes. Your WUF Timer will automatically move to the next unread episode if it is within the current WUF episodes.
However, if you have any problems with the WUF Timer, please submit a ticket through the "Contact Us" button below.
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At Lezhin Comics, we are dedicated to providing our users with their favorite titles as quickly as possible and are continuously striving to expand our catalogue of globally released titles. We actively monitor feedback and requests from our users on social media and other platforms and promptly pass them along to our editorial department, which then communicates with the respective authors.
Many authors share the enthusiasm for global simultaneous releases. However, coordinating these releases involves intricate planning, including translation and typesetting, which requires significant preparation and collaboration with the authors. This process can sometimes be demanding and challenging, as authors work to prepare episodes well in advance.
Rest assured, we are working diligently to streamline these processes and minimize delays. Our goal is to support our talented authors while bringing you the content you love as quickly as possible. We are continually improving our systems to increase the number of titles available for simultaneous global release.
We deeply value your enthusiasm and patience as we strive to bring you the best titles in a timely manner. Your understanding and support are greatly appreciated as we continue to enhance our services and offerings.
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There may have been scheduling issues on the creator's end for the specific comic/episode.Please check the episode list for any notices first.If you continue to experience problems, please submit a ticket using the [Contact Us] button.Make sure to include the comic's name and the specific episode where you are encountering issues.
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Due to the nature of digital goods, we can't issue a refund for comics or episodes that you already purchased.If you accidentally purchased a duplicate bundle product, please Contact Us and submit a ticket below.
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You can change the language settings as below.
<Web>
My Account -> Language Settings or lower right of the PC website.
<Android & iOS App>
Settings -> Language
At this time, you can choose service language.
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This error may occur when there's a problem sending and receiving data from the server, or your network connection is unstable.
Usually, comics will be displayed again when server connectivity returns to normal or when cache data is updated.
If you continue to encounter this error, please delete your cache by following these steps:
Delete all your internet browser cache and cookie data.*Deleting cookies may reset automatic login settings on other websites.If you're still having trouble after deleting your cache, please use the Contact Us option and submit a ticket.Please attach a screenshot to your ticket.
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If you have any ideas or opinions, please feel free to share them with us!We are always ready to hear our readers' thoughts.We promise that we'll grow with you, always keeping our ears open to constructive feedback.Please contact us through the [Contact Us] button below to send us your suggestions.Thank you for helping us improve!
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If you come across any illegal postings, please inform us by providing the URL.We will promptly investigate the information you provide and forward it to the relevant teams, including our legal department.Rest assured, we are committed to resolving this issue as quickly as possible.Your assistance is greatly appreciated.
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The Help articles are displayed in order of the most frequently submitted questions.Therefore, you may not be able to find a specific, relevant article.If you can't find a relevant article, please Contact Us and submit a ticket below.When submitting your ticket, please provide a detailed description of the issue you encountered so we can assist you better.